Contact Us

NEW! Call the toll-free RSTP Helpline 1-877-290-1701 if you need to speak to an RSTP Trainer (Monday to Friday from 9 AM to 7 PM Eastern).

Please note that the RSTP Helpline will be closed on Friday March 29, 2024, and Monday April 01, 2024.

Meet the Team!


Orlando Vasquez, Calgary
c/o CCIS office
1111 – 11 Ave, SW
Calgary, AB
T2R 0G5

Bethelehem Embaye, Edmonton
c/o CSS office
8212 – 118 Ave,
Edmonton, AB
T5B 0S3

British Columbia

Gizol Timoor Shah |

Located at MOSAIC Head Office

5575 Boundary Road

Vancouver, BC, V5R 2P9


Hilina Shiwaye
c/o Welcome Place
521 Bannatyne Ave,
Winnipeg, MB
R3A 0E4


Nova Scotia and Newfoundland and Labrador:


New Brunswick and Prince Edward Island:

Tim Burnham |

Located at Multicultural Association of Fredericton

28 Saunders St

Fredericton, NB E3B 1N1

Ontario (Services in English and French for Ottawa, Eastern and Northern Ontario)

Greater Toronto Area (GTA):

Lubna Bajjali |

Betiel Abraha |

Ottawa and Northern Ontario (French and English):

Michelle Ndizeye |

Southern Ontario:

Said Nixon Bangura |


Helen Smith-McIntyre
Located at Saskatoon Open Door Society
106 – 129 3rd Avenue North
Saskatoon, SK
S7K 2H4


The following staff are responsible for national programs:


French-Speaking Trainer :

Léonce Musavyi |

French Services Coordinator:

Lidia Jarmasz |

Online Course Coordinator:

Serena Richardson |

SAH Capacity Building:

Evelyn Jones |

PSR-SPO Connection Project:

May Amouri |

Parastoo Aznavehzadeh |

Anoush Newman |

Blended Visa Office-Referred (BVOR) Program:

Curriculum Developer:

Christina Hamer |

Communications & Marketing Coordinator:

Saba Shahsiah |

Refugee Sponsorship Support Program (SSP):

Training Manager: 

Ekaterina Pak |
c/o MOSAIC Head Office
5575 Boundary Road
Vancouver, BC
V5R 2P9

Special Initiatives Manager:

Suneet Kharay |


RSTP’s main office is housed at:

Catholic Crosscultural Services:
55 Town Centre Court, Suite 401
Toronto, ON, M1P 4X4