Tips for completing the application forms for Constituent Groups and Sponsorship Agreement Holders

Are you a member of a Constituent Group or a Sponsorship Agreement Holder organization? Are you working on a refugee sponsorship application? Are you worried about a rejection or return of your application? Do you want some advice and insights?

If you answered ‘yes’ to the questions above, you may find the following tips useful. When completing the forms, first download and save all the required forms, follow the Instruction Guide and pay attention to the following:

FORMS TO BE COMPLETED BY THE SPONSOR

Sponsorship Undertaking (IMM 5373)

Confirm that you are completing the most updated form available. The date is located at the bottom left-hand corner of the page.
Type all forms. Handwritten forms will be returned without being processed.
Section A – Sponsorship Agreement Holder Information: the email field is now mandatory. The application will not allow you to proceed without entering a valid email address of the Signing Authority – Immigration, Refugees and Citizenship Canada (IRCC) will use this email address to communicate with you, so make sure someone checks it regularly!
Section B – Constituent Group (CG) Information: select whether you have a Constituent Group (i.e., ‘Yes’ or ‘No’).
- If yes, the form will automatically generate a new section where you must enter additional information concerning your CG. The CG must also provide a mandatory email address as well.
- Section C – Co-sponsor Information: select whether you have a Co-sponsor (i.e., ‘Yes’ or ‘No’).
- If yes, then from the automatically generated ‘drop down’ list, indicate the type of sponsor you are collaborating with (i.e., “Individual” or “Organization”). Depending on what is selected, a corresponding sub-section will be generated and ask for additional information.
- If you would like to add or remove a co-sponsor, select either ‘Add a co-sponsor” or “Remove this co-sponsor”, respectively.
Section D – Refugee Applicant(s): list ALL of the Principal Applicant’s (PA) family members (such as spouse, children and other dependants) even if they are NOT coming with the PA to Canada or their whereabouts are unknown. Important: If persons that meet IRCC’s definition of a family are not listed in this section of this form, and the Generic Application Form for Canada (IMM 0008), they may potentially be barred from ever coming to Canada under Section 117(9)(d) of the Immigration and Refugee Protection Regulations (IRPR).
Select ‘Yes’ or ‘No’ if the Principal Applicant (PA) has additional family members to add.
- If yes, then the form will automatically generate a new section where you must enter additional information for the family member.
- Ensure that the check box for ‘accompanying’ (if the listed family members would like to travel with the PA to Canada, even if they are in different countries) or ‘non-accompanying’ (if the listed family members would like to travel at a later date) is selected for each family member. If the family member does not meet the definition outlined as per the regulations, the application will be returned without being processed. (Refer to IRCC’s website on family members for more information.)
- Important: If the additional family member has separate contact information, then select ‘Yes’ and fill out the information boxes that will be automatically generated. If not, select ‘No’ and move on to the next section.
- If you would like to add or remove a family member, select either ‘Add additional family member” or “Remove this family member”, respectively.
Section E – Linked/Multiple Sponsorship Applications: Complete only if you are also submitting applications for other people who are not immediate family members of the PA (such as siblings or children over the age of 22), but you would like the applications processed concurrently so they can be resettled together. (Refer to IRCC’s website on family members for more information.)
Section F – Obligations, Consents and Declarations: this section includes
- A clause declaring that, by signing the undertaking, the sponsoring group is obligated to support both the PA and all accompanying and non-accompanying family members including any family members born after IRCC receives the Sponsorship Undertaking; and
- A consent to allow IRCC to share information with the Refugee Sponsorship Training Program (RSTP) for training on settlement planning.
Section G – Signatures: ensure that the signing authorities of the SAH and, if applicable, the CG and/or Co-sponsor sign and date this section (scanned signatures are acceptable).
- Signatures cannot be older than 90 days from the date of submission or the application will be not be assessed.
Ensure that the spelling of names is consistent and, more specifically, that the PA’s name is spelled the same way on all forms and supporting documents.

Sponsor Assessment (IMM 5492)

Confirm that you are completing the most updated form available. The date is located at the bottom left-hand corner of the page.
The form must be typed.
To be completed by the CG and co-sponsor (if applicable).
Sign and date this form (scanned signatures are acceptable).

Settlement Plan (IMM 5440)

Confirm that you are completing the most updated form available. The date is located at the bottom left-hand corner of the page.
The form must be typed.
Section B – Settlement Needs Checklist: more than one party (a SAH, CG or co-sponsor) can deliver the same need.
- The CG must submit their plan to their SAH.
The Settlement Plan must account for the settlement needs of every person listed in Section D of the Undertaking to Sponsor, regardless of whether they are accompanying the PA or not.
SAHs are not required to submit the settlement plan to ROC-O – unless they have signed a SAH Agreement in the last two years, in which case it must be submitted with the application to ROC-O.
Provide the same group email address as on the IMM 5373.
Section C – Settlement Needs: ensure that you are answering the questions in this section in Provide as much detail as possible and, if applicable, avoid re-using identical answers from other Settlement Plans your group has submitted.
- Question 3: Consult RSTP’s settlement services page to identify and contact service providers. You should be planning to introduce newcomers to these service providers where available. They can supplement your support with group programs, language courses and job search workshops.
- Only answer Question 5 if there are non-accompanying family members listed on the Sponsorship Undertaking.
Make sure that the SAH and, if applicable, CG Signing Authority and co-sponsor representative (individual or organization) have signed and dated Section D (scanned signatures are acceptable).

FORMS TO BE COMPLETED BY THE REFUGEE (THE PRINCIPAL APPLICANT

Generic Application (IMM 0008)

Confirm that you are completing the most updated form available. The date is located at the bottom left-hand corner of the page.
The form must be typed.
Ensure all forms are signed and dated or the application will be returned without being processed. Scanned signatures are allowed.
If necessary, make sure you help the PA fill out this form, validate and print it!
Under the section ‘Application Details,’ ensure that the PA has picked ‘Refugee’ for Question 1 and ‘Outside Canada’ for Question 2.
For Question 4, if their native language does not appear in the list, select “other.”
For Question 5, select the province and city where the sponsoring group resides.
If you are not applying under the Quebec immigration program, check “no” for Question 6 a) and leave Question 6 c) blank.
For the current country of residence information found under the section titled, ‘Personal Details’, the form now requires that the applicant insert a future date (instead of “present”). Therefore, if the applicant is currently living in their country of residence at the time the application is completed, it is recommended that they enter the current date plus one day instead of “until present.”
For sections titled ‘Passport’ and ‘National Identity Document,’ indicate whether the documents are valid (‘Yes’ or ‘No’). If ‘no’ is selected, the entry fields will go grey and will not allow information to be entered.
Make sure contact information is complete and current.
Ensure that the PA’s name is spelled the same way on ALL the forms.
ALL of the PA’s family members (such as a spouse, common law partner and any dependent children under the age of 22) must be listed even if they are NOT coming with the PA to Canada or their whereabouts are unknown. Important: If persons that meet IRCC’s definition of a family are not listed in this section of this form, and the Sponsorship Undertaking (IMM 5373), they may be potentially barred from ever coming to Canada under Section 117(9)(d) of the Immigration and Refugee Protection Regulations (IRPR).
Once the application form has been completed, select “validate” and make sure a print out of the barcode with signatures has been generated.
- Important: if changes have been made after “validate” has be selected, make sure to hit validate again. If not, then the new changes will not be captured in the barcode that will be scanned by Resettlement Operations Centre – Ottawa (ROC-O).
Ensure the PA has signed all required forms (scanned signatures are acceptable).

Schedule A (IMM 5669)

Confirm that you are completing the most updated form available. The date is located at the bottom left-hand corner of the page.
The form must be typed.
The PA, spouse (or common-law partner) and children aged 18 and over must EACH complete a copy – even if they are not currently accompanying the PA to Canada.
Make sure the dates and activities in Section 7 match those in Sections 8 to 12 (pay attention to cities, addresses and activities). Do not leave any gaps in the PA’s history.

Schedule 2 (IMM 0008 Schedule 2)

Confirm that you are completing the most updated form available. The date is located at the bottom left-hand corner of the page.
Form must be typed.
The PA, spouse (or common-law partner) and children aged 18 and over must EACH complete a copy.
Take an opportunity to re-read the eligibility criteria on page 1, underneath “Note to Family Members.”
If family members are providing answers that are the same as the PA, then they should write “same as principal applicant” in the spaces provided.
The entry fields will expand in order to accommodate the length of the answer entered by the refugee. If there is still a need for more space, attach a separate sheet a paper with the form’s title and the number/letter of the question being answered. Also, include the applicants name at the top and the number of each additional sheet.
Part A – Case Narrative: The refugee should provide a very clear and detailed account. Avoid generalizations and vague answers!
For Question 7d, list any skills and personal qualities that illustrate the refugee’s adaptability to a new situation, resourcefulness, initiative and motivation.
Make sure Part D, Question 14 is properly signed, checked and dated or the application will be returned without processing.

SENDING YOUR FORMS

When finalizing your application double-check that:

Information is truthful and consistent;
No signatures are missing; and
The spelling of names and birth dates are consistent across all forms.

When submitting your sponsorship application via email, please note:

All forms must be typed.
Submit the application package to IRCC.INROCO-CORORI.IRCC@cic.gc.ca
Applications can be submitted in black and white.
Your scanner must be set to high resolution (if ROC-O cannot read your documents they will not accept your application).
Do not ZIP files. ZIP files will be returned because ROC-O cannot open them.
Do not also submit a duplicate version of your application via postal mail.
IMM0008 when submitted must contain a 2D barcode (i.e., make sure to hit “validate” and print the application with a barcode).
1. Upon completion, save the PDF as “PA FAMILY NAME, First Name – IMM0008”
2. Print the signature page for IMM0008 – sign and date it where applicable – and scan and save the page separately as “IMM0008 – signature page”.
Submit your application in at least six separate email attachments in one or more emails.
1. For supporting documentation, multiple attachments are allowed as needed.
2. Please consult the IRCC website for guidelines on how to name attachments.
The overall email cannot be bigger than 10 MB, as it will bounce back and you will not receive an email auto-reply from ROC-O.
Each attachment cannot be bigger than 5 MB.
Only PDF and picture files are accepted.
The subject line for your email must follow this structure: SAH Sponsorship Application -PA FAMILY NAME, First name.
1. If your email exceeds 10 MB and you must send multiple emails indicate the number of the emails (ex. Part 1 of 2: SAH Sponsorship Application – PA LAST NAME, First name” for the first email; and “Part 2 of 2: SAH Sponsorship Application – PA LAST NAME, First name” etc.
If your application is received by ROC-O but is incomplete, they will not open it. In this case, you must RE-SUBMIT your application in its entirety (rather than submitting just the missing documents).

Please ensure that any of the PA’s children who are 22 years of age or older, or under 22 and married, are not included in the Sponsorship Undertaking. Any children who are 22 and older (unless they have had a medical or physical condition that has made them dependent on the PA since before the age of 22) will need to apply as a PA and meet the eligibility criteria in their own right in order to be sponsored to Canada. For more information visit: https://www.canada.ca/en/immigration-refugees-citizenship/news/2017/10/new_definition_ofageofdependantsnowinforce.html

If you choose to use ordinary mail, send ALL of the forms and supporting documents together to the Resettlement Operations Centre in Ottawa.